Quality Engineering

Der Begriff der Qualität und der Gebrauchstauglichkeit hat in der Informations- und Kommunikationstechnik sowie der Informatik eine herausragende Bedeutung. Der Autor führt in diese Thematik ein, indem er zunächst die Fachbegriffe und die Grundlagen der Psychophysik und Psychometrie erläutert. Darauf aufbauend wird der Kreislauf einer menschenorientierten Systementwicklung vorgestellt. Die Messung und Vorhersage von Qualität und Gebrauchstauglichkeit wird anhand von Beispielen veranschaulicht, u. a. für Sprach- und multimodale Dialogsysteme.

?Sebastian Möller (*1968) is an expert in quality and speech technology. He studied electrical engineering at the universities of Bochum, Orléans (France) and Bologna (Italy). From 1994 to 2005, he was a research associate and later a university lecturer at the Institute for Communication Acoustics (IKA) at the Ruhr University in Bochum, where he worked on speech signal transmission, speech technology, and communication acoustics, as well as on aspects of the quality of speech-based systems. He habilitated at the Faculty of Electrical Engineering and Information Technology at Ruhr University Bochum in 2004, and from 2005 to 2015 he headed the Strategic Research Lab Quality and Usability at Telekom Innovation Laboratories. In April 2007, he was appointed Professor at TU Berlin for Quality and Usability, and has been Dean of the Faculty of Electrical Engineering and Computer Science at TU Berlin since 2017. He worked as Visiting Fellow or Visiting Professor at MARCS Auditory Laboratories, University of Western Sydney in Australia, at Universidad de Granada (Spain), at Ben Gurion University of the Negev in Be'er Sheva (Israel), and at NTNU in Trondheim (Norway). Since 2012, he has been an Adjunct Professor at the University of Canberra (Australia).